To the central content area
:::

Investors Q&A

Back Back to Index

 3.5. Others

 1. How to file a complaint in case of trading dispute?

In case of trading dispute, an investor can first try to resolve the dispute through the dispute handling procedure and complaint channel provided by the securities firm for communication, coordination or filing a complaint. If the complaint is not satisfactorily addressed, the investor can file a complaint with the Taiwan Securities Association, Financial Ombudsman Institution, Securities and Financial Supervisory Commission.
Note: The English translation is for reference only. In case of any discrepancy between the English version and the Chinese version, the Chinese version shall prevail.